Support

We're here to help! Find answers to common questions or contact our support team.

Frequently Asked Questions

How do I find venues near me?

Use the search feature to find venues by city or neighborhood. You can also use the map view to explore venues in your area. Enable location services for the best experience.

How do I add a venue?

You can submit a new venue through the app. Our team will verify the venue before adding it to the platform. Make sure to include accurate information about WiFi, power outlets, and seating.

How do I save venues to my watchlist?

Sign in to your account and tap the bookmark icon on any venue to save it to your watchlist. You can access your saved venues from your profile.

Can I leave a review?

Yes! After visiting a venue, you can leave a review and rating. Your feedback helps other remote workers find the best spots.

How do I report incorrect information?

If you notice incorrect information about a venue, please contact us at hi@remoto.cafe with the venue name and details about what needs to be corrected.

Is the app free to use?

Yes, remoto.cafe is free to use. You can search for venues, read reviews, and view them on a map without any cost. Premium features may be available in the future.

Contact Us

Can't find what you're looking for? We're here to help! Reach out to our support team:

Email Support

For general inquiries, technical support, or feedback:

hi@remoto.cafe

Response Time

We typically respond within 24-48 hours during business days.

Account & Privacy

For questions about your account, privacy, or data:

App Issues

Experiencing technical issues with the app? Please include the following information when contacting support:

  • Device model and operating system version
  • App version (found in Settings)
  • Steps to reproduce the issue
  • Screenshots or error messages (if applicable)

Feature Requests

Have an idea for a new feature? We'd love to hear from you! Send your suggestions to hi@remoto.cafe with the subject line "Feature Request".

Business Inquiries

For business partnerships, media inquiries, or other business-related questions:

hi@remoto.cafe