Privacy Policy

Last updated: February 25, 2026

Introduction

At remoto.cafe, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using remoto.cafe, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personally identifiable information that you provide directly to us, including:

  • Name and contact information (email address)
  • Account credentials when you create an account
  • Payment information for premium services
  • Communications you send to us

Usage Information

We automatically collect certain information when you visit our website:

  • IP address and location information
  • Browser type and version
  • Pages visited and time spent on our site
  • Device information and operating system
  • Referral sources

How We Use Your Information

We use the information we collect for various purposes:

  • To provide and maintain our service
  • To process transactions and manage subscriptions
  • To communicate with you about our services
  • To improve our website and user experience
  • To send marketing communications (with your consent)
  • To ensure security and prevent fraud
  • To comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With service providers who assist us in operating our website
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • In connection with a business transfer or merger

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure hosting and storage
  • Regular security assessments
  • Limited access to personal information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

We use Google Analytics to understand how our website is used and to improve our services. This service collects information about your use of our website in accordance with Google's Privacy Policy.

Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

Account Deletion

You have the right to delete your remoto.cafe account at any time. Account deletion will permanently remove your account and all associated data from our systems, including:

  • Your profile information
  • Saved venues and watchlist
  • Reviews and ratings you've submitted
  • Chat messages and conversations
  • Subscription and billing information

To delete your account:

  • Open the remoto.cafe mobile app
  • Navigate to Settings
  • Scroll down and tap "Delete Account"
  • Follow the confirmation prompts

Once you delete your account, this action cannot be undone. If you sign up again in the future, it will be treated as a new account.

If you have an active subscription, please cancel it before deleting your account to avoid unwanted charges. You can manage your subscription through the app or your app store account.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information during such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@remoto.cafe

Address: remoto.cafe Privacy Team